Case Study #3 - Flagship Program redesign
PROBLEM
Real estate sales organization needed to update flagship training program due to the content being obsolete
Timeline - 10 months
Organization size - 100k+ global team members and growing
STRATEGY
Apply ADDIE methodology to rebuild course from the ground up, remove all references to technology and/or data points that are out of date, and build course in an evergreen and modular format so content is accessible in multiple learning scenarios.
SOLUTION
Work with a team of executives and SMEs to build out each section and include updated data, real-life business building exercises and activities, and updated industry data.
END PRODUCT
Two-day training program
Course guide/working, instructor guide, activity facilitation notes, instructor timing guide
Course presentation
YouTube video series
Special topic conference presentation sessions
Special topic group coaching programs
Job shadowing
Internal Training Resource Center
RESULTS
95% approval rating after pilot program launch
Company-wide adoption
Adapted to five additional international markets over a 6 month period
Course still in use after eight years